About

Major life events

Major life events may affect your benefits including the need to update your dependent and/or beneficiary information.

Eligibility

Eligibility to participate in benefit plans is based on your job status and/or the length of appointment. 

Claims and forms

There are a variety of ways to submit an expense.

ASPA

Exempt Staff

Faculty

Faculty (Out of Scope)

This plan is available to 'Out of Scope' Permanent and Limited Term Faculty.

Resident Doctors of Saskatchewan

Resident Doctors of Saskatchewan (formerly PAIRS)

This plan is available to employees who are residents (excluding Type B residents) in the College of Medicine and are members of the Professional Association of Internes and Residents.

Senior Administration

This plan is available to those in a Senior Administration position.

Sessionals (CUPE 3287)

CUPE 1975

Research

Applies to individuals engaged in funded research. Grant holders, subject to the ability of the grant to pay the employer's share of benefit costs, can decide to extend benefit coverage to all of their eligible employees. If the grant holder or principal investigator is unable to authorize coverage due to lack of funds, benefits can be offered when the grant is renewed and budget is provided for this item.

Research - Professional Staff

Eligible employees are employees who work at least half time and are in a term appointment of at least six months. The eligibility date is defined as the date the grant holder offers the benefit package to an eligible employee. If a benefit package is offered, benefits cannot be cancelled at any time throughout the duration of the employee's contract.

Research - Administrative, Technical & Support Staff

Eligible employees are employees who work at least half time and are in a term appointment of at least six months. The eligibility date is defined as the date the grant holder offers the benefit package to an eligible employee. If a benefit package is offered, benefits cannot be cancelled at any time throughout the duration of the employee's contract.

Research Staff (not eligible for full-time benefits)

Eligible employees are employees who do not qualify for full-time benefits, who work 390 hours during the initial qualifying period of 26 consecutive weeks following their date of hire. The eligibility date is defined as the date the grant holder offers the benefit package to an eligible employee. If a benefit package is offered, benefits cannot be cancelled at any time throughout the duration of the employee's contract. It is the grant holders responsibility to monitor hours during the 26 week period from the date of hire and to notify Human Resources when an employee is eligible for this benefit plan.

Getting help

Ask for Help

If you have questions or are having trouble figuring out your benefits there are people to help you through the process! Please review the types of questions that either Sun Life Financial or Connection Point can assist you with.

Connection Point 

Types of questions Connection Point can assist with:

  • What date does my coverage begin?
  • What type of benefit coverage do I have?
  • Where do I find benefit information in PAWS?
  • How do I update my home address?
  • How do I submit a claim?

Come See Us 
Arts Building, Room 258
Monday to Friday, 8:00 am to 4:30 pm

Phone us
(306) 966-2000
1-844-697-4865 

Email us
connectionpoint@usask.ca

Sun Life Customer Call Centre

Sun Life has a Customer Call Centre that provides information directly related to your benefits, claims submitted and status of your claim. Other questions or scenarios that Sun Life can assist with are:

  • How do I update or change my dependents?
  • My child is attending University. How do keep them on my plan as an overage dependent?
  • What is the status of my claim?
  • What is my maximum for a specific service? How do I know if I have reached my benefit maximum?
  • What am I or my dependents covered for under a certain plan?
  • I am locked out of MySunLife account. How do I reset my password?
  • Why was my claim denied?

Contact Sun Life at 1-800-361-6212 during the work week from 8am to 8 pm EST.

Or connect online through your MySunLife account. Visit www.mysunlife.ca and enter your access ID and password.