Access your Information Online
Manage your benefits and pension information (if applicable) online with my Sun Life. It’s password-protected, convenient and paperless. By going online you can:
- submit health and dental claims and see your claims statements and claims history
- view coverage details for health, dental, drug and vision-care plans and their maximums and limits
- view remaining balances (paramedical and flexible spending accounts)
- search for top-rated dentists, optometrists, chiropractors, massage therapists and more near you
You can also download the Sun Life mobile app from Google Play or the App Store or contact the Sun Life Customer Care Centre.
For your reference:
- Policy Number for health, dental and HSA plan: 150798
- Policy Number for PSA plan: 151798
- Member ID: same as your employee ID (can be found on your pay statements in PAWS)
Benefit Plan Summaries
ASPA
This plan is available to eligible 'In Scope' Permanent, Seasonal and Term administrative staff.
- Health Plan
- Flexible Spending Program
- Health Spending Account
- Personal Spending Account
- Dental Plan
- Life Insurance Plan
- Disability Plan
- Part-Time Benefits Plan
CUPE 1975
This plan is available to eligible 'In Scope' Permanent, Seasonal and Limited-Term Support Staff.
- Health Plan
- Flexible Spending Program
- Health Spending Account
- Personal Spending Account
- Dental Plan
- Life Insurance Plan
- Disability Plan
- Part-Time Benefits Plan
Exempt Staff
This plan is available to eligible permanent and limited-term Exempt staff.
- Health Plan
- Flexible Spending Program
- Health Spending Account
- Tuition Spending Account
- Personal Spending Account
- Dental Plan
- Life Insurance Plan
- Disability Plan
- Post Retirement Spending
Faculty (USFA)
This plan is available to eligible 'In Scope' Permanent and Limited-Term Faculty.
- Health Plan
- Dental Plan
- Flexible Spending Program
- Health Spending Account
- Personal Spending Account
- Life Insurance Plan
- Disability Plan
- Post Retirement Spending Account
Faculty (Out of Scope)
This plan is available to eligible 'Out of Scope' Permanent and Limited-Term Faculty.
CUPE 3287 (Sessionals)
Non-Union Employees
Non-unionized employees refers to employees who are not in-scope of a bargaining unit. This group does not include employees who are exempt from membership in a bargaining unit by virtue of their job duties (covered under the Exempt Handbook), or senior administrators (deans, associate deans, associate vice-presidents, etc.).
Staff of participating affiliated employers will also follow these plans.
Research Professional Staff
This plan is available for eligible employees.
PSAC — Postdoctoral Fellows (PDFs)
PSAC — Research Associates
This plan is available for eligible employees.
Resident Doctors of Saskatchewan
This plan is available to eligible employees who are residents (excluding Type B residents) in the College of Medicine and are members of the Professional Association of Internes and Residents.
For information about life and disability insurance and other benefits, please visit the Resident Doctors of Saskatchewan website.
Senior Administration
Part-time Benefits
This plan is available for eligible employees who do not qualify for full-time benefits.
Coverage and Eligibility
Learn more about:
- Eligibility and effective date of coverage for you and your dependents.
- Termination of Coverage
- Converting your benefits to an individual plan
- Proof of Coverage for Health and Dental Benefits
- Premiums
Major life events
Major life events may affect your benefits including the need to update your dependent and/or beneficiary information.
Claims
View claim procedures including coordination of benefits and submission deadlines.
Getting help
Ask for Help
If you have questions or are having trouble figuring out your benefits there are people to help you through the process! Please review the types of questions that either Sun Life Financial or Connection Point can assist you with.
Sun Life Customer Call Centre
Sun Life has a Customer Call Centre that provides information directly related to your benefits, claims submitted and status of your claim. Other questions or scenarios that Sun Life can assist with are:
- How do I update or change my dependents?
- My child is attending University. How do keep them on my plan as an overage dependent?
- What is the status of my claim?
- What is my maximum for a specific service? How do I know if I have reached my benefit maximum?
- What am I or my dependents covered for under a certain plan?
- I am locked out of MySunLife account. How do I reset my password?
- Why was my claim denied?
1-800-361-6212 during the work week from 8am to 8 pm EST.
Or connect online through your MySunLife account. Visit www.mysunlife.ca and enter your access ID and password.
ConnectionPoint
Types of questions ConnectionPoint can assist with:- What date does my coverage begin?
- What type of benefit coverage am I eligible for?
- How do I submit a claim?
Online support
(306) 966-2000
1-844-697-4865
connectionpoint@usask.ca
Virtual one-on-one support
Come see us in person
Arts Building, Room 258
Monday to Friday, 9 am to 4 pm (closed 12-1 pm)