Keep your information up-to-date
Your dependents and beneficiaries may change over time due to life events (e.g. marriage/common-law, divorce, separation, widowhood, or the addition of a child).
Dependents
Find key information about dependents including:
- Who qualifies as an eligible dependent
- How to add or remove a dependent from your benefits plan
Beneficiaries
Beneficiaries are those named on your life insurance and pension as recipients should you pass away.
- Life Insurance Beneficiaries
Designate or update the individuals who will receive your life insurance benefits - Pension Beneficiaries
Manage the details of who will receive your pension benefits
Getting help
ConnectionPoint
Types of questions ConnectionPoint can assist with:- What date does my coverage begin?
- What type of benefit coverage am I eligible for?
- How do I submit a claim?
Online support
(306) 966-2000
1-844-697-4865
connectionpoint@usask.ca
Virtual one-on-one support
Come see us in person
Arts Building, Room 258
Monday to Friday, 9 am to 4 pm (closed 12-1 pm)
Sun Life Customer Call Centre
Sun Life has a Customer Call Centre that provides information directly related to your benefits, claims submitted and status of your claim. Other questions or scenarios that Sun Life can assist with are:
- How do I update or change my dependents?
- My child is attending University. How do keep them on my plan as an overage dependent?
- What is the status of my claim?
- What is my maximum for a specific service? How do I know if I have reached my benefit maximum?
- What am I or my dependents covered for under a certain plan?
- I am locked out of MySunLife account. How do I reset my password?
- Why was my claim denied?
1-800-361-6212 during the work week from 8am to 8 pm EST.
Or connect online through your MySunLife account. Visit www.mysunlife.ca and enter your access ID and password.
Room E140 Administration Building
University of Saskatchewan
105 Administration Place
Saskatoon, SK S7N 5A2
(306) 966-6633
(306) 966-2036
pension@usask.ca