Submitting claims

Sign up for online service

mySunLife Account

  • Submit and track benefit claims
  • View coverage details
  • Check balances
  • Find nearby healthcare providers

Mobile app is also available

For your reference:

  • Policy Number for health, dental and HSA plan: 150798
  • Policy Number for PSA plan: 151798
  • Member ID: same as your employee ID (found on your pay statements)

General claims information

  • Submission (including mail options)
  • Deadlines
  • Coordination of benefits
  • Direct billing or pay-direct card
  • more

View benefit plan summaries for more information on qualifying expenses.

Getting Help

Sun Life Customer Call Centre

Sun Life has a Customer Call Centre that provides information directly related to your benefits, claims submitted and status of your claim. Other questions or scenarios that Sun Life can assist with are:

 1-800-361-6212 during the work week from 8am to 8 pm EST.

Or connect online through your MySunLife account. Visit www.mysunlife.ca and enter your access ID and password. 

ConnectionPoint 

Types of questions ConnectionPoint can assist with:

Online support
(306) 966-2000
1-844-697-4865 
 connectionpoint@usask.ca
Virtual one-on-one support

Come see us in person
Arts Building, Room 258
Monday to Friday, 9 am to 4 pm (closed 12-1 pm)